Instructus Skills has been commissioned to undertake reviews of the following Modern Apprenticeships (MA) frameworks in Scotland:
• Business Administration levels 2, 3 and 4
• Customer Service levels 2 and 3
A review of the National Occupational Standards in Customer Service and Business Administration will not be undertaken at this stage.
The MA reviews will focus on all framework components apart from the mandatory SVQs which have recently been updated.
Reviews are expected to be completed by the end of the 2016.
A survey has been set up to gather feedback from employers and training providers. Please click on the link below to access the survey.